Senior IT Support Officer - Apple Developer Institute (Jakarta)

Yayasan Bina Nusantara · 📍 Jakarta Raya · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 12000000 - 18000000
Yayasan Bina Nusantara is seeking a highly skilled and experienced Senior IT Support Officer to join our Apple Developer Institute team in Jakarta Raya. The ideal candidate will have a strong background in IT support, with a focus on Apple products and technologies. This role offers a competitive salary ranging from IDR 12,000,000 to IDR 18,00,000, providing a unique opportunity to work with cutting-edge technology in a dynamic and supportive environment.

📋 Tanggung Jawab Pekerjaan

Provide technical support and troubleshooting for Apple hardware and software.,Assist in the setup and configuration of Apple devices for students and faculty.,Maintain and update the Apple Developer Institute's IT infrastructure.,Support the development and implementation of IT policies and procedures.,Train and mentor junior IT support staff.,Monitor and manage the Apple Developer Institute's network and security.,Collaborate with other IT teams to ensure seamless integration of systems and services.,Provide technical documentation and support for Apple Developer Institute's projects.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 5 years of experience in IT support, with a focus on Apple products and technologies.,Certifications in Apple technologies, such as Apple Certified Support Professional (ACSP), are a plus.,Strong knowledge of macOS, iOS, and other Apple operating systems.,Experience with Apple hardware, including Mac computers, iPads, and iPhones.,Proficiency in troubleshooting and resolving technical issues.,Excellent communication and interpersonal skills.,Ability to work independently and as part of a team.

🛠️ Keahlian

Apple hardware and software expertiseTroubleshooting and problem-solving skillsTechnical documentation and supportNetwork and security managementIT policy and procedure developmentTraining and mentoring skills
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