Lead Front Desk Receptionist

CV Oryza Sakti · 📍 Jember · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 21.000.000 – Rp 30.000.000 per month

CV Oryza Sakti is seeking a dynamic and experienced Lead Front Desk Receptionist to join our team in Jember. This role is crucial for maintaining a welcoming and efficient front desk operation, ensuring guest satisfaction and smooth business processes.

As the Lead Front Desk Receptionist, you will be the first point of contact for our guests and visitors, setting the tone for their experience with us. You will manage front desk operations, handle guest inquiries, and coordinate with various departments to ensure seamless service delivery.

We offer a competitive salary package, a collaborative work environment, and opportunities for professional growth.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Manage and coordinate front desk operations to ensure efficient and professional service delivery.
  • Greet and assist guests and visitors, providing information and support as needed.
  • Handle guest inquiries and complaints, resolving issues promptly and professionally.
  • Manage guest check-in and check-out processes, ensuring accuracy and efficiency.
  • Coordinate with various departments to facilitate smooth business operations.
  • Maintain a clean and organized front desk area, ensuring a welcoming environment.
  • Monitor and maintain front desk supplies and equipment.
  • Provide exceptional customer service, ensuring guest satisfaction and positive experiences.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Bachelor's degree in Hospitality, Tourism, Business Administration, or a related field.
  • Minimum of 3 years of experience in front desk receptionist or a similar role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in using office software and front desk management systems.
  • Ability to work well under pressure and meet deadlines.
  • Familiarity with local regulations and industry standards.
  • Knowledge of English is a plus.

    • 🛠️ Keahlian

    Customer ServiceCommunicationOrganizationProblem-SolvingTeamworkTime ManagementMultitasking
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